In Ray Dalio's book Principles, he presents the concept that 1 + 1 = 3 — the idea that when two intelligent people collaborate effectively, they generate the combined power of three. As a CISO, you've likely experienced this firsthand. A promising idea becomes exceptional when refined through collaboration with peers, benefiting from diverse perspectives and experiences. This collaborative advantage is particularly critical in identity and access management, where multiple viable approaches often exist for solving the same challenge — underscoring the value of identity managed services.
This principle explains why GCA's Managed Identity Services delivers superior outcomes. Rather than relying on a single in-house resource to oversee daily identity operations, you gain access to an entire team of specialists. When complex issues arise or strategic solutions are needed, our managed services team consistently outperforms individual contributors through collaborative problem-solving and shared expertise.
Identity management serves as critical infrastructure that enables your revenue-generating employees to perform their roles effectively. Managed services not only deliver better technical outcomes but also provide comprehensive coverage. You eliminate concerns about your top in-house expert being unavailable during critical periods—such as holiday seasons—when identity issues inevitably arise.
For organizations fortunate enough to have internal identity experts, managed services creates additional value by removing routine operational tasks from their workload. This strategic shift allows your team to focus on higher-value activities: expanding your identity footprint, implementing automation, and building momentum in your broader identity program. Learn more about why you need a Managed Services partner.
The managed services model proves effective across the organizational spectrum:
You need only a fraction of a full-time Identity specialist. Managed services provide expert-level support without the overhead of hiring specialized staff.
Identity disruptions can rapidly accumulate significant internal costs when employees cannot access critical systems. Having a proactive, multi-person team ready to respond through GCA's managed services provides the coverage and expertise your organization requires.
At GCA, our primary objective is ensuring your identity program's success. Our managed services offering adapts to meet any organization's unique requirements. Our customers consistently report that managed services addresses a fundamental concern: "Do I need to worry about operational support for my identity program, including hiring, training, and maintaining coverage for staff absences?".
With GCA's managed services, the answer is simply no—we have you covered.